incomplete activesync on outlook 2016

mrgile
Posts: 2
Joined: Wed May 10, 2017 3:15 pm

incomplete activesync on outlook 2016

Postby mrgile » Wed May 10, 2017 3:19 pm

We are new to activesync on mailenable, and it appears to be working with iphones, but we have been unable to get a complete sync with outlook 2016. It starts downloading messages, and then the state goes to disconnected without downloading a complete set of messages. Manually checking from the client does not help. Does anyone have any suggestions?

MailEnable-Ian
Site Admin
Posts: 8406
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: incomplete activesync on outlook 2016

Postby MailEnable-Ian » Thu May 11, 2017 3:19 am

Hi,

Ensure your running the latest version of MailEnable as there has been many fixes and improvements for EAS Outlook 2013+ clients.
Regards,

Ian Margarone
MailEnable Support

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