Region Blocking incorrect IP

jhayes
Posts: 8
Joined: Thu Feb 19, 2015 1:24 pm

Region Blocking incorrect IP

Postby jhayes » Fri Sep 16, 2016 6:55 pm

I have attached a screenshot of an error that is blocking an IP address for Region reasons.
Screen Shot 2016-09-16 at 2.42.04 PM.png
Screen Shot 2016-09-16 at 2.42.04 PM.png (67.94 KiB) Viewed 713 times


The issue is that the IP is registered to the state of California and MailEnable is classifying it as a Country code of CA.
Screen Shot 2016-09-16 at 2.54.11 PM.png
Screen Shot 2016-09-16 at 2.54.11 PM.png (94.16 KiB) Viewed 713 times

Can someone please inform me how to disable the Region blocking for an country completely.

jhayes
Posts: 8
Joined: Thu Feb 19, 2015 1:24 pm

Re: Region Blocking incorrect IP

Postby jhayes » Mon Sep 19, 2016 4:00 pm

I found the regional setting that I was looking for. Localhost -> Properties -> Auth Policies. This is only a work around to fix the issue of MailEnable misclassifying an IP Block.

bitechbobbrenner
Posts: 22
Joined: Tue Jan 20, 2015 4:57 pm

Re: Region Blocking incorrect IP

Postby bitechbobbrenner » Tue Sep 20, 2016 2:00 pm

I had the same problem over the past two weeks for the same block. The 47.* may have been previously outside the US. We also had to completely disable the regional blocking function.

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