ClamWin does not appear to be picking up virus

travelsoonroy
Posts: 2
Joined: Fri Apr 10, 2015 11:15 am

ClamWin does not appear to be picking up virus

Postby travelsoonroy » Fri Apr 10, 2015 1:38 pm

Hello MailEnable forum,

I have been configured our mailenable server to use ClamWin to check for viruses in attachments on our server but it does not appear to be picking up the ones I send through to test if the AV has picked it up.

I have checked the AV log and I am not getting any error messages show up on the logs and the virus database was updated today (10/04/2015).

I have looked around to see if there are any other items I might have missed out on the config throught the forums but I have not had anything jump out at me.

is anyone able to help out?

MailEnable-Ian
Site Admin
Posts: 8466
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: ClamWin does not appear to be picking up virus

Postby MailEnable-Ian » Sun Apr 12, 2015 11:46 pm

Hi,

Did you install and setup ClamAV from within the MailEnable installer?
Regards,

Ian Margarone
MailEnable Support

travelsoonroy
Posts: 2
Joined: Fri Apr 10, 2015 11:15 am

Re: ClamWin does not appear to be picking up virus

Postby travelsoonroy » Tue Apr 14, 2015 11:29 am

Hi Ian,

The mailserver is one that i have inherited after the previous IT guy left the company. The ClamAV folder was empty when I checked it.

I then looked for instructions on how to install and configure ClamWin with MailEnable and followed the instructions as I do not have the original installation file.

The version of MailEnable is 5.54 Enterprise.

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