MXScan for Mailenable (AntiVirus and AntiSpam Plugin)

polarisie
Posts: 696
Joined: Mon Mar 27, 2006 2:58 pm

Re: MXScan for Mailenable (AntiVirus and AntiSpam Plugin)

Postby polarisie » Fri Sep 10, 2010 10:54 am

quantuml wrote:i am trying lite version of mxscan and i have experienced losing mails. when i look smtp debug transaction message successfully received but tracing message log shows like this


Result: [9DE5592C40D84691BE2A2D8764911E1D.MAI] was not routed from the SMTP inbound message queue by the local MTA Service. This most likely means that the message was not completely recieved by the connector.
Important: Message ID [9DE5592C40D84691BE2A2D8764911E1D.MAI] does not seem to have been routed through MailEnable queues (an error most likely occured when receiving this message).

i am using only virus scan spam filter is not enabled. mxlog shows this.

19:20:17 9DE5592C40D84691BE2A2D8764911E1D_ --> Start Scan for xxx.com (VirusCheck=True, GlobalSpam/FilterCheck=False)
19:20:17 9DE5592C40D84691BE2A2D8764911E1D_ IncomingIP = 161.51.8.52
19:20:18 9DE5592C40D84691BE2A2D8764911E1D_ ClamAV Scan Result : Clean
19:20:18 9DE5592C40D84691BE2A2D8764911E1D_ Completed in 1 sec(s) with FilterResult=BYPASS
19:20:18 9DE5592C40D84691BE2A2D8764911E1D_ Global [AntiSpam & Content Filtering] has been Disabled.

but after scan mta doesnt route to message to post office connector.


any idea?



The logs do not sow any obvious errors, assuming you have taken note of some of the considerations as stated in the readme.rtf file I cannot see any obvious errors. If you also enable the Spam Filter (in addition to the AV) does this make any difference?

Cheers
MXSCAN :: AntiSpam & AntiVirus for MailEnable (now with Spamtrap/Honeypot!)
Built-in SpamAssassin, Clam, MessageSniffer, DNSBL, URLBL, DCC, Senderbase, SpamTrap, ShortCircuit, Content Filters, Disclamers, Archiving and more.
Visit www.mxuptime.com

quantuml
Posts: 20
Joined: Mon Sep 11, 2006 2:17 pm

Re: MXScan for Mailenable (AntiVirus and AntiSpam Plugin)

Postby quantuml » Fri Sep 10, 2010 9:06 pm

in the below , another mta debug logs show 00182791EFBE477CB3BF4A62BD86D652 routed successfully but 00182791EFBE477CB3BF4A62BD86D652_ does not (by the way why duplicate scan?). sometimes original one routed but underscored does not. sometimes doesn't routed both.




09/06/10 17:37:23 Processing file 00182791EFBE477CB3BF4A62BD86D652.MAI from queue SMTP
09/06/10 17:37:23 MTADeliverMessage::Pre Pickup Event executing: C:\Program Files\MxUptime\MxScanME\MxScanME.exe 00182791EFBE477CB3BF4A62BD86D652.MAI SMTP
09/06/10 17:37:23 Pre Pickup Event removed message 00182791EFBE477CB3BF4A62BD86D652.MAI.
09/06/10 17:37:43 Processing file 00182791EFBE477CB3BF4A62BD86D652_.MAI from queue SMTP
09/06/10 17:37:43 MTADeliverMessage::Pre Pickup Event executing: C:\Program Files\MxUptime\MxScanME\MxScanME.exe 00182791EFBE477CB3BF4A62BD86D652_.MAI SMTP
09/06/10 17:37:44 ME-MTA-ROUTE [00182791EFBE477CB3BF4A62BD86D652_.MAI] from [SMTP] Connector queued to [SF] Connector as [C570D063D68448969B5A502523246931.MAI]

polarisie
Posts: 696
Joined: Mon Mar 27, 2006 2:58 pm

Re: MXScan for Mailenable (AntiVirus and AntiSpam Plugin)

Postby polarisie » Sat Sep 11, 2010 1:34 am

quantuml wrote:in the below , another mta debug logs show 00182791EFBE477CB3BF4A62BD86D652 routed successfully but 00182791EFBE477CB3BF4A62BD86D652_ does not (by the way why duplicate scan?). sometimes original one routed but underscored does not. sometimes doesn't routed both.




09/06/10 17:37:23 Processing file 00182791EFBE477CB3BF4A62BD86D652.MAI from queue SMTP
09/06/10 17:37:23 MTADeliverMessage::Pre Pickup Event executing: C:\Program Files\MxUptime\MxScanME\MxScanME.exe 00182791EFBE477CB3BF4A62BD86D652.MAI SMTP
09/06/10 17:37:23 Pre Pickup Event removed message 00182791EFBE477CB3BF4A62BD86D652.MAI.
09/06/10 17:37:43 Processing file 00182791EFBE477CB3BF4A62BD86D652_.MAI from queue SMTP
09/06/10 17:37:43 MTADeliverMessage::Pre Pickup Event executing: C:\Program Files\MxUptime\MxScanME\MxScanME.exe 00182791EFBE477CB3BF4A62BD86D652_.MAI SMTP
09/06/10 17:37:44 ME-MTA-ROUTE [00182791EFBE477CB3BF4A62BD86D652_.MAI] from [SMTP] Connector queued to [SF] Connector as [C570D063D68448969B5A502523246931.MAI]



Wihtout going into specifics, this is by design. Messages are moved to a processing folder by MxScanME and then processed by the MxScanEngine.exe and moved back to the spool folder for delivery by MailEnable. If the original (without underscore) is not routed back it would mean that :

1. Message had hit a FilterAction - quarantine, delete, etc as such a move is not warrented
2. Message was locked by another process preventing a move (in this case you will see errors in the mxscan-service log files)

Cheers
MXSCAN :: AntiSpam & AntiVirus for MailEnable (now with Spamtrap/Honeypot!)

Built-in SpamAssassin, Clam, MessageSniffer, DNSBL, URLBL, DCC, Senderbase, SpamTrap, ShortCircuit, Content Filters, Disclamers, Archiving and more.

Visit www.mxuptime.com

polarisie
Posts: 696
Joined: Mon Mar 27, 2006 2:58 pm

New Release MxScan Pro. 2.2.300

Postby polarisie » Mon Oct 11, 2010 12:59 pm

Hi

We are please to announce that MxScan Pro. 2.2.300 is now available for download. For a list of corresponding changes please see the accompanying release notes at http://www.mxuptime.com/ReleaseNotes.rtf

Cheers
MXSCAN :: AntiSpam & AntiVirus for MailEnable (now with Spamtrap/Honeypot!)

Built-in SpamAssassin, Clam, MessageSniffer, DNSBL, URLBL, DCC, Senderbase, SpamTrap, ShortCircuit, Content Filters, Disclamers, Archiving and more.

Visit www.mxuptime.com

Jamesa
Posts: 12
Joined: Mon Jan 19, 2009 11:47 am

Re: MXScan for Mailenable (AntiVirus and AntiSpam Plugin)

Postby Jamesa » Mon Dec 20, 2010 1:22 pm

Hi there,
Seem to be having a problem with clamd.exe crashing with the following in the event log:

Faulting application clamd.exe, version 0.96.3.0, faulting module kernel32.dll, version 5.2.3790.4480, fault address 0x0002c427.

It seems to happen a few times a day, at different times. No pattern that i can see.

I have updated to MXScan 2.3.100 a couple of weeks ago, but its still happening, any ideas?

Cheers,
James

Jamesa
Posts: 12
Joined: Mon Jan 19, 2009 11:47 am

Re: MXScan for Mailenable (AntiVirus and AntiSpam Plugin)

Postby Jamesa » Mon Dec 20, 2010 1:23 pm

Sorry, meant to add that this is MXScan Pro running on MailEnable Pro 3.62

polarisie
Posts: 696
Joined: Mon Mar 27, 2006 2:58 pm

Re: MXScan for Mailenable (AntiVirus and AntiSpam Plugin)

Postby polarisie » Mon Dec 20, 2010 3:02 pm

If you have DEP enabled, you can try setting it to only "Essential programs and services only"

Cheers
MXSCAN :: AntiSpam & AntiVirus for MailEnable (now with Spamtrap/Honeypot!)

Built-in SpamAssassin, Clam, MessageSniffer, DNSBL, URLBL, DCC, Senderbase, SpamTrap, ShortCircuit, Content Filters, Disclamers, Archiving and more.

Visit www.mxuptime.com

Jamesa
Posts: 12
Joined: Mon Jan 19, 2009 11:47 am

Re: MXScan for Mailenable (AntiVirus and AntiSpam Plugin)

Postby Jamesa » Tue Dec 21, 2010 11:03 am

That is the Setting DEP is already on, any other thoughts?

Is there any other logging i should be using to try and track down whats causing this? Never had a problem with MXScan before and im really not sure what could have caused this to start happening as the server isnt used for anything else and very little is ever touched on it.

Regards,
James

polarisie
Posts: 696
Joined: Mon Mar 27, 2006 2:58 pm

Re: MXScan for Mailenable (AntiVirus and AntiSpam Plugin)

Postby polarisie » Tue Dec 21, 2010 1:21 pm

Jamesa wrote:That is the Setting DEP is already on, any other thoughts?

Is there any other logging i should be using to try and track down whats causing this? Never had a problem with MXScan before and im really not sure what could have caused this to start happening as the server isnt used for anything else and very little is ever touched on it.

Regards,
James



ClamAV is an external program and separately maintained. Depending on the how the newer builds are compiled and the updates the server receives you could ocassionally encounter issues like these.

Contact us offline preferably via the ticketing system and we can send you a link to a newer release of ClamD

Cheers
MXSCAN :: AntiSpam & AntiVirus for MailEnable (now with Spamtrap/Honeypot!)

Built-in SpamAssassin, Clam, MessageSniffer, DNSBL, URLBL, DCC, Senderbase, SpamTrap, ShortCircuit, Content Filters, Disclamers, Archiving and more.

Visit www.mxuptime.com

polarisie
Posts: 696
Joined: Mon Mar 27, 2006 2:58 pm

New Release 2.5.200

Postby polarisie » Thu May 19, 2011 7:24 am

Hi

We are pleased to announce the release of MxScan Professional version 2.5.200 available for download via the customer portal.

Cheers
MXSCAN :: AntiSpam & AntiVirus for MailEnable (now with Spamtrap/Honeypot!)

Built-in SpamAssassin, Clam, MessageSniffer, DNSBL, URLBL, DCC, Senderbase, SpamTrap, ShortCircuit, Content Filters, Disclamers, Archiving and more.

Visit www.mxuptime.com

polarisie
Posts: 696
Joined: Mon Mar 27, 2006 2:58 pm

Re: MXScan for Mailenable (AntiVirus and AntiSpam Plugin)

Postby polarisie » Sat Jan 28, 2012 6:46 am

We are pleased to announce the latest release of MxScan Professional version 2.6.100 available for download via the customer portal.

Cheers
MXSCAN :: AntiSpam & AntiVirus for MailEnable (now with Spamtrap/Honeypot!)

Built-in SpamAssassin, Clam, MessageSniffer, DNSBL, URLBL, DCC, Senderbase, SpamTrap, ShortCircuit, Content Filters, Disclamers, Archiving and more.

Visit www.mxuptime.com

polarisie
Posts: 696
Joined: Mon Mar 27, 2006 2:58 pm

Re: MXScan for Mailenable (AntiVirus and AntiSpam Plugin)

Postby polarisie » Wed May 09, 2012 1:03 pm

We are pleased to announce the latest release of MxScan Professional And MxScan Lite (long overdue) ver 2.6.200 available for download via the customer portal.

Cheers
MXSCAN :: AntiSpam & AntiVirus for MailEnable (now with Spamtrap/Honeypot!)

Built-in SpamAssassin, Clam, MessageSniffer, DNSBL, URLBL, DCC, Senderbase, SpamTrap, ShortCircuit, Content Filters, Disclamers, Archiving and more.

Visit www.mxuptime.com

guswald
Posts: 6
Joined: Tue Jun 05, 2012 3:11 am

Re: MXScan for Mailenable (AntiVirus and AntiSpam Plugin)

Postby guswald » Mon Jun 11, 2012 8:50 pm

Hello,

i have a question. How can i run a batch file to release the queue automatically?
The problem is that when i run the ReleaseMail_ME.exe i need to enter the Y manually. How can i do this automatically?
Thanks

guswald
Posts: 6
Joined: Tue Jun 05, 2012 3:11 am

Re: MXScan for Mailenable (AntiVirus and AntiSpam Plugin)

Postby guswald » Mon Jun 11, 2012 8:51 pm

Hello,

i have a question. How can i run a batch file to release the queue automatically?
The problem is that when i run the ReleaseMail_ME.exe i need to enter the Y manually. How can i do this automatically?
Thanks

polarisie
Posts: 696
Joined: Mon Mar 27, 2006 2:58 pm

Re: MXScan for Mailenable (AntiVirus and AntiSpam Plugin)

Postby polarisie » Tue Jun 12, 2012 5:19 pm

Hi

At the moment this can only be done manually

rgds
MXSCAN :: AntiSpam & AntiVirus for MailEnable (now with Spamtrap/Honeypot!)

Built-in SpamAssassin, Clam, MessageSniffer, DNSBL, URLBL, DCC, Senderbase, SpamTrap, ShortCircuit, Content Filters, Disclamers, Archiving and more.

Visit www.mxuptime.com

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