Attachment parsing problem

Maur0V
Posts: 34
Joined: Thu May 09, 2013 10:26 am

Attachment parsing problem

Postby Maur0V » Fri Dec 15, 2017 1:29 pm

Hi to all.
today i've upgraded to the last 10.11 from 9.xx
I've an issue with some .eml attachment via WebMail (from client like thunderbird everythink is fine)
when i try to open the eml attachment, i get an EMPTY content (and of course an error). Also if i try to save an then open i get an 0 byte file.
in 9.xx the same mail was correctly open.

MailEnable-Ian
Site Admin
Posts: 8526
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Attachment parsing problem

Postby MailEnable-Ian » Mon Dec 18, 2017 12:33 am

Hi,

We are aware of problems in this area where if the message that contains the .eml attachment contains a blank subject then it will cause problems when the attachment is downloaded as it cannot find the boundaries for the attachment. This is still being worked. If you could please lodge a support ticket under "upgrade" (free submission) via our ticketing form below and provide an example of the problematic message.

https://www.mailenable.com/support/SupportRequest.asp
Regards,

Ian Margarone
MailEnable Support

Maur0V
Posts: 34
Joined: Thu May 09, 2013 10:26 am

Re: Attachment parsing problem

Postby Maur0V » Fri Jan 12, 2018 10:48 am

any news on the new release fixing the parsing problem?

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