inbox not completely indexed

wisp
Posts: 217
Joined: Sun Jan 29, 2006 12:26 am

inbox not completely indexed

Postby wisp » Sat Nov 25, 2017 7:59 pm

In one of our email ids with may be 1000s of emails (5.2GB total size), only 10 emails are showing up.
I tried to delete the _index.xml hoping it will be rebuilt, but that doesnt seem to be happening. It still shows only 10 emails. How to fix this?

wisp
Posts: 217
Joined: Sun Jan 29, 2006 12:26 am

Re: inbox not completely indexed

Postby wisp » Sat Nov 25, 2017 8:25 pm

I tried the following:

rename the old _index.xml file in the hope it will reindex but I still could see only 10 emails.

Then I put a file in there called _change.dty and then nothing happened.

Then I put a file in there called _change.dty after removing the _index.xml file (I just renamed it) and it created a new file called _index.blk but the inbox shows 0 messages and the message that I get is that the folder cannot be found.

wisp
Posts: 217
Joined: Sun Jan 29, 2006 12:26 am

Re: inbox not completely indexed

Postby wisp » Sat Nov 25, 2017 8:30 pm

UPDATE:

I think that index needed some time to rebuild. It worked finally!! the _change.dty file did it. Thanks.

wisp
Posts: 217
Joined: Sun Jan 29, 2006 12:26 am

Re: inbox not completely indexed

Postby wisp » Sat Nov 25, 2017 8:46 pm

................solved

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