Screen Sharing and Video Chat ?

momzeycom
Posts: 4
Joined: Tue Oct 24, 2017 7:05 pm

Screen Sharing and Video Chat ?

Postby momzeycom » Thu Nov 16, 2017 5:47 pm

what to do?

I can get chat to work but video fails when I click the camera with Media Failure: an unknown error occurred. (non supported error)

As for screen sharing, no ides where to start.

are there any ports needed to be open? all standard mail ports are open.

is there some form of alarm for when someone logs in and there is a chat request waiting? how can someone know a chat was initiated immediately after logging in before clicking the chat button?

I am testing version 10 enterprise prior to upgrading and moving our version 9 professional to another server.

Please advise.

MailEnable-Ian
Site Admin
Posts: 8510
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Screen Sharing and Video Chat ?

Postby MailEnable-Ian » Mon Nov 20, 2017 2:30 am

Hi,

Please see: https://www.mailenable.com/kb/content/article.asp?ID=ME020673
Regards,

Ian Margarone
MailEnable Support

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