Get the new chat funktion to work

jdissing
Posts: 8
Joined: Fri Feb 06, 2004 9:09 pm
Location: Denmark
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Get the new chat funktion to work

Postby jdissing » Sun Nov 12, 2017 12:17 pm

Hi

I'm trying to get the new chat function to work. But when I click on the tab in webmail client it says I have to reconnect. When I do that nothing happens.

I have opened the necessary ports on the server, and it is also enabled for all users in the post office.

Is there anyone who can help me what more to do?

Thanks in advance

Jorgen

MailEnable-Ian
Site Admin
Posts: 8508
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Get the new chat funktion to work

Postby MailEnable-Ian » Mon Nov 13, 2017 4:06 am

Hi,

Lodge a support ticket under "Upgrade" and we can take a closer look if you can provide access to the server.
Regards,

Ian Margarone
MailEnable Support

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