Spam Postmaster

Toddy
Posts: 18
Joined: Thu Mar 26, 2015 4:04 pm

Spam Postmaster

Postby Toddy » Thu Sep 07, 2017 7:52 pm

Hi,

some of our customer couldn't sent mails to yahoo. the Connection is refused by General failure.
After searching for a reason i found under SMTP -> Queues .> Outbound lots of emails pending to be send from postmaster@...
Postmaster isn't a Mailbox, so how can i avoid sending spam from this postmaster ??

Thanks for every help!!!!

Toddy

Toddy
Posts: 18
Joined: Thu Mar 26, 2015 4:04 pm

Re: Spam Postmaster

Postby Toddy » Thu Sep 07, 2017 8:19 pm

Hi again,

just disabled the postmaster Mailbox in order to stop spam going through outquue.
Seems to work ..
But how to find this Mailbox as i didn't create it ..?

MailEnable-Ian
Site Admin
Posts: 8473
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Spam Postmaster

Postby MailEnable-Ian » Mon Sep 25, 2017 1:25 am

Hi,

Your problems sound like a spammer has compromised a mailbox password and is relaying spam. Please review the following articles to help you troubleshoot further:

http://www.mailenable.com/kb/content/article.asp?ID=me020339
http://www.mailenable.com/kb/content/article.asp?ID=me020280
http://www.mailenable.com/kb/content/article.asp?ID=me020250
Regards,

Ian Margarone
MailEnable Support

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