Web Admin not saving redirect config change

sagelike
Posts: 243
Joined: Fri Feb 23, 2007 4:58 am

Web Admin not saving redirect config change

Postby sagelike » Wed Jul 12, 2017 2:23 pm

Hi there,

ME Web Admin portal does not save changes to 'Redirect mail to' and 'Keep a copy of the messages in the mailbox' configuration.

This has been a problem for quite awhile and advice has always been to upgrade which I have done a number of times and the problem has never been corrected.

This does work in user webmail configuration however but not the admin portal.

Any advice on how this can be fixed?

Thanks
G

sagelike
Posts: 243
Joined: Fri Feb 23, 2007 4:58 am

Re: Web Admin not saving redirect config change

Postby sagelike » Mon Jul 17, 2017 4:30 pm

Bump

MailEnable-Ian
Site Admin
Posts: 8439
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Web Admin not saving redirect config change

Postby MailEnable-Ian » Tue Jul 18, 2017 1:05 am

Hi,

I have tried emulating this in 9.75 without success. The redirection address settings were always retained. Perhaps lodging a support ticket and providing credentials for the admin account along with server access will help us troubleshoot further.
Regards,

Ian Margarone
MailEnable Support

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