Outlook 2016 and mail duplicated

maxel91
Posts: 23
Joined: Sat Dec 10, 2016 1:10 am

Outlook 2016 and mail duplicated

Postby maxel91 » Tue May 30, 2017 4:10 pm

Hi,in a PC with Outlook 2016, an email has begun to multiply in incoming mail continuously in webmail and client. After 2 hours has stopped.

This mail duplicated is the mail arrived to 05/30/17 13:58:44. The copies are all in same minutes and hours [13:58:44]

[finish]
05/30/17 16:44:47 [3.5] IMAP EXPUNGE command on Folder: Deleted Items removed 1 item(s)
05/30/17 16:44:47 [3.5] IMAP EXPUNGE command on Folder: Deleted Items removed 28 item(s)
05/30/17 16:44:47 [3.5] IMAP EXPUNGE command on Folder: Deleted Items removed 4 item(s)
05/30/17 16:44:47 [3.5] IMAP EXPUNGE command on Folder: Deleted Items removed 30 item(s)
05/30/17 16:44:47 [3.5] IMAP EXPUNGE command on Folder: Deleted Items removed 2 item(s)
05/30/17 16:44:17 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:44:17 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:44:16 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:44:16 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:44:16 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:44:16 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:44:16 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:42:20 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:42:14 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:41:59 [3.5] IMAP CLOSE command on Folder: INBOX removed 1 item(s)
05/30/17 16:41:59 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:41:48 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:41:44 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:41:37 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:41:21 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:41:18 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:41:03 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:41:00 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:40:45 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:40:41 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:40:37 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:40:30 [3.5] IMAP CLOSE command on Folder: INBOX removed 1 item(s)
05/30/17 16:40:25 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:40:19 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:40:11 [3.5] IMAP CLOSE command on Folder: INBOX removed 1 item(s)
05/30/17 16:40:07 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:39:55 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 16:39:51 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)

[after hundred of lines...]

05/30/17 15:03:23 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 15:03:20 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 15:03:03 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 15:02:58 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 15:02:43 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 15:02:40 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 15:02:32 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 15:02:29 [3.5] IMAP EXPUNGE command on Folder: INBOX removed 1 item(s)
05/30/17 15:02:25 [6.5] SMTP message spooled with message id: 42BEAC7F2F20450793F3476C2FE42C0F.MAI to alberto.XXXXX@YYYYYYYY.it (and 1 others)
05/30/17 13:58:44 [7.5] POSTOFFICE Message from: roberto.XXXX@XXXX.it was delivered to mailbox folder: \Inbox -> original mail
05/30/17 13:29:23 [7.5] POSTOFFICE Message from: r.QQQ@QQQQQ.it was delivered to mailbox folder: \Inbox

[start log webmail]


i found this in IMAP DEBUG (DOMAIN and POSTOFFICE are domain and postoffice of problematic mail):

05/30/17 15:13:26 Index file size has changed from 5680951 (cached) to 5681472 (on disk); LastUID (cached) = 16203 : C:\Program Files (x86)\Mail Enable\POSTOFFICES\DOMAIN\MAILROOT\POSTOFFICE\INBOX. Cached offset information is now inaccurate. Index will be rewritten in full.
Index file date has changed from 131406236034722656 to 131406236057691406: C:\Program Files (x86)\Mail Enable\POSTOFFICES\DOMAIN\MAILROOT\POSTOFFICE\INBOX. Cached offset information is now inaccurate. Index will be rewritten in full.
05/30/17 15:13:26 [5612] IMAP IDLE ended.
05/30/17 15:13:27 [Thread:8656]StreamXMLStoreIndexSerialiser::SerialiseHook Elapse: 1438, Item= C:\Program Files (x86)\Mail Enable\POSTOFFICES\DOMAIN\MAILROOT\POSTOFFICE\INBOX, Count=9608
05/30/17 15:13:27 [Thread:8656] WaitForAccessToFile: Blocking on activity file: C:\Program Files (x86)\Mail Enable\POSTOFFICES\DOMAIN\MAILROOT\POSTOFFICE\_activity.blk (80)
05/30/17 15:13:29 [Thread:2524]StreamXMLStoreIndexSerialiser::SerialiseHook Elapse: 1438, Item= C:\Program Files (x86)\Mail Enable\POSTOFFICES\DOMAIN\MAILROOT\POSTOFFICE\INBOX, Count=9608
05/30/17 15:13:29 [6340] IMAP IDLE ended.
05/30/17 15:13:30 [6252] IMAP_NFY_MODIFY timed out waiting for mutex for DOMAIN/POSTOFFICE/INBOX. Result = 0

Is the client's fault?

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