Issue with cc'ing of NDR email

dm1
Posts: 1
Joined: Fri Aug 28, 2015 6:11 pm

Issue with cc'ing of NDR email

Postby dm1 » Fri Aug 28, 2015 6:19 pm

Hello,

We are using MailEnable v8.6 and are trying to make use of the functionality to copy another email address when an email fails to get sent and bounces back (NDR).

This works if the sender of the email and the email address to be cc'd in the event of a failure are in the same domain for e.g. hotmail but do not work if they are in different domains for e.g sender is in the hotmail domain and the email address to be copied is in the gmail domain.

Has anyone faced this issue or know how to resolve it?

Thanks

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