Move to Junk failed

sektor7
Posts: 4
Joined: Mon May 26, 2014 7:24 pm

Move to Junk failed

Postby sektor7 » Sun Sep 10, 2017 12:52 pm

We have configured the spam-features in Mailenable 9.7 Professional on a windows server.
We mark every spam-mail with "***SPAM***" in the subject line. Works perfect.

BUT: The SPAM-Mail is still in the INBOX and not moving to the junk-mail-folder.
The settings for moving the mail are activated.

By checking different mail i found that the "X-ME-Content: Deliver-To=Junk" is not set in the header.

How to make sure "X-ME-Content: Deliver-To=Junk" is in the mail header. And so how to make sure spam-mails are moving to junk mail folder.

MailEnable-Ian
Site Admin
Posts: 8466
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Move to Junk failed

Postby MailEnable-Ian » Mon Sep 25, 2017 1:15 am

Hi,

What filter criteria is triggering to action on the message and add the subject prefix "***SPAM***"? Is spamassassin adding the subject prefix ***SPAM***? Or is it a MailEnable filter?

Here are some articles to help you troubleshoot:

http://www.mailenable.com/kb/content/article.asp?ID=ME020529
http://www.mailenable.com/kb/content/article.asp?ID=ME020379
http://www.mailenable.com/kb/content/article.asp?ID=ME020462
Regards,

Ian Margarone
MailEnable Support

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