Address book error in webmail

jhch
Posts: 2
Joined: Tue Sep 05, 2017 5:00 am

Address book error in webmail

Postby jhch » Tue Sep 05, 2017 5:18 pm

When I compose new email and click "TO" to launch address book, the following error popup,

This page contains the following errors:
error on line 1 at column 41: attributes construct error
Below is a rendering of the page up to the first error.


This happens after I upgraded to 9.76 Enterprise version. I tried installing a new standard version onto a temporary machine and webmail is giving the same error.

NMS
Posts: 4
Joined: Wed Apr 11, 2012 9:22 am

Re: Address book error in webmail

Postby NMS » Wed Sep 06, 2017 1:43 pm

Have the same problem with the Pro version.

Can I just install 9.75 over 9.76, and where can I download the old version 9.75?

brianbeckvtg
Posts: 1
Joined: Fri Sep 15, 2017 7:46 pm

Re: Address book error in webmail

Postby brianbeckvtg » Fri Sep 15, 2017 7:48 pm

I'm having the same issue. 9.76 enterprise.

ccgeek
Posts: 24
Joined: Tue Feb 07, 2006 2:28 am
Location: Georgia, USA
Contact:

Re: Address book error in webmail

Postby ccgeek » Tue Sep 19, 2017 5:40 pm

I am also having a related problem. I see this error when clicking on a group in the contacts folder. It pops that error into a separate window and proceeds to show you the group on the right nav. However, the right nav does not produce a list of contacts to add to the group.

Using 9.76 enterprise


---------------------------------------------------------------------------------
This page contains the following errors:

error on line 1 at column 41: attributes construct error

Below is a rendering of the page up to the first error.
---------------------------------------------------------------------------------

mlanger
Posts: 3
Joined: Thu Sep 21, 2017 3:00 pm

Re: Address book error in webmail

Postby mlanger » Thu Sep 21, 2017 3:04 pm

I can confirm the issue. XML-Error if i try to add a contact or if i try to get a contact...

The issue is that the columns attribute has two " instead of one.

Has anyone tried the newest version 9.77?

Admin
Site Admin
Posts: 774
Joined: Mon Jun 10, 2002 6:31 pm
Location: Melbourne, Victoria, Australia

Re: Address book error in webmail

Postby Admin » Thu Sep 21, 2017 11:08 pm

Hi,

The 9.77 version will resolve this - you can get the upgrade from

http://www.mailenable.com/download.asp

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