Inbox does not display in WebMail - URGENT

dunc
Posts: 94
Joined: Mon Oct 24, 2005 11:05 pm
Location: Colorado, USA

Inbox does not display in WebMail - URGENT

Postby dunc » Thu Jul 06, 2017 2:35 pm

Using Enterprise Version 9.5.1 and just recently all post offices are unable to display the inbox and associated folders usually seen under the "Mailbox - (mailbox name)" icon after clicking the "expand" triangle. All other ME access actions appear fine, including POP3 and Mobile Version. I have restarted all ME services, and even added a _change.dty flag file into one account with no results. No recent configuration changes known. However all customers that use WebMail are unable to read their mail.

dunc
Posts: 94
Joined: Mon Oct 24, 2005 11:05 pm
Location: Colorado, USA

Re: Inbox does not display in WebMail - URGENT

Postby dunc » Thu Jul 06, 2017 9:34 pm

I just read this post
http://forum.mailenable.com/viewtopic.php?f=2&t=41788&p=111272&hilit=webmail+logging#p111272
upleveled to 9.75 and the problem disappeared.

Can anybody explain why this issue has suddenly appeared in the last few weeks?

MailEnable-Ian
Site Admin
Posts: 8439
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Inbox does not display in WebMail - URGENT

Postby MailEnable-Ian » Fri Jul 07, 2017 2:13 am

Hi,

http://forum.mailenable.com/viewtopic.php?f=14&t=41792
Regards,

Ian Margarone
MailEnable Support

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