IMAP, Outlook 0x800CCC0E, Synchronizing :(

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IMAP, Outlook 0x800CCC0E, Synchronizing :(

Postby Nalfaren » Wed Jan 04, 2012 10:10 pm

Hi!
I'm setting up MailEnable for my firm at a new server.
Webmail works fine, and IMAP sometimes.. But i get ALOT of errors of the following kind:

I use Office Outlook 2010. Windows 7 x64.
I Connect to two IMAP accounts on same domain and server.

Task 'Synchronizing subscribed folders for XXXX.' reported error (0x800CCC0E) :
'Outlook cannot synchronize subscribed folders for XXXX. Error: Cannot connect to the server.
If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'



I have tried:
I have increased the timeout to 2 min 50 secs in outlook.
Same result if i only connect to 1 of the account in time.
I can telnet to port 143 and IMAP greets me fine. Same with 587 SMTP.
Firewall has turned of for testing purposes on both client and server.
No anti-virus excep Clam AV that comes with MailEnable.



IMAP Debug logfile:
[01/05/12 22:59:10]****************** LOG FILE STARTED *******************
01/05/12 22:59:10 [2000] IMAP IDLE ended.
01/05/12 22:59:10 ME-IXXXX: Information: Removed Entry from activity file (C:\Server\mail\storage\POSTOFFICES\REDUNA\MAILROOT\info\_activity.tmp). Protocol=IMAP, IP=xxCLIENTIPxx,Port=2000.
01/05/12 22:59:10 [2000] end of conversation. Session=7439052
01/05/12 22:59:10 CleanupNotificationThread:: Notification thread terminated.
01/05/12 22:59:10 ME-WXXXX: [2000] Destroying client context.
01/05/12 22:59:10 [1884] IMAP IDLE ended.
01/05/12 22:59:11 Authenticating User:info using Authentication Provider Credentials
01/05/12 22:59:11 [2008] IMAP IDLE ended.
01/05/12 22:59:11 ME-IXXXX: Information: Adding connection to existing activity file. Protocol=IMAP, IPAddress=xxCLIENTIPxx, PortNumber=2008,Folder=Deleted Items.
01/05/12 22:59:11 [2008] IMAP IDLE ended.
01/05/12 22:59:11 [2008] IMAP IDLE ended.
01/05/12 22:59:11 ME-IXXXX: Information: Removed Entry from activity file (C:\Server\mail\storage\POSTOFFICES\REDUNA\MAILROOT\info\_activity.tmp). Protocol=IMAP, IP=xxCLIENTIPxx,Port=2008.
01/05/12 22:59:11 ME-IXXXX: Information: Adding connection to existing activity file. Protocol=IMAP, IPAddress=xxCLIENTIPxx, PortNumber=2008,Folder=Junk E-mail.
01/05/12 22:59:11 [2008] IMAP IDLE ended.
01/05/12 22:59:11 [2008] IMAP IDLE ended.
01/05/12 22:59:12 ME-IXXXX: Information: Removed Entry from activity file (C:\Server\mail\storage\POSTOFFICES\REDUNA\MAILROOT\info\_activity.tmp). Protocol=IMAP, IP=xxCLIENTIPxx,Port=2008.
01/05/12 22:59:12 ME-IXXXX: Information: Adding connection to existing activity file. Protocol=IMAP, IPAddress=xxCLIENTIPxx, PortNumber=2008,Folder=Sent Items.
01/05/12 22:59:12 [2008] IMAP IDLE ended.
01/05/12 22:59:14 Authenticating User:nicklas using Authentication Provider Credentials
01/05/12 22:59:14 [1968] IMAP IDLE ended.
01/05/12 22:59:14 Authenticating User:nicklas using Authentication Provider Credentials
01/05/12 22:59:14 [2056] IMAP IDLE ended.
01/05/12 22:59:14 [2056] IMAP IDLE ended.
01/05/12 22:59:15 [2056] IMAP IDLE ended.
01/05/12 22:59:15 ME-IXXXX: Information: Removed Entry from activity file (C:\Server\mail\storage\POSTOFFICES\REDUNA\MAILROOT\nicklas\_activity.tmp). Protocol=IMAP, IP=xxCLIENTIPxx,Port=2056.
01/05/12 22:59:15 [2056] IMAP IDLE ended.
01/05/12 22:59:15 [2056] IMAP IDLE ended.
01/05/12 22:59:15 ME-IXXXX: Information: Removed Entry from activity file (C:\Server\mail\storage\POSTOFFICES\REDUNA\MAILROOT\nicklas\_activity.tmp). Protocol=IMAP, IP=xxCLIENTIPxx,Port=2056.
01/05/12 22:59:15 [2056] IMAP IDLE ended.
01/05/12 22:59:44 [2008] IMAP IDLE ended.
01/05/12 22:59:44 [2036] IMAP IDLE ended.
01/05/12 22:59:44 ME-IXXXX: Information: Removed Entry from activity file (C:\Server\mail\storage\POSTOFFICES\REDUNA\MAILROOT\info\_activity.tmp). Protocol=IMAP, IP=xxCLIENTIPxx,Port=2008.
01/05/12 22:59:44 [2008] end of conversation. Session=7439052
01/05/12 22:59:44 CleanupNotificationThread:: Notification thread terminated.
01/05/12 22:59:44 ME-WXXXX: [2008] Destroying client context.
01/05/12 22:59:44 ME-IXXXX: Information: Removed Entry from activity file (C:\Server\mail\storage\POSTOFFICES\REDUNA\MAILROOT\info\_activity.tmp). Protocol=IMAP, IP=xxCLIENTIPxx,Port=2036.
01/05/12 22:59:44 [2036] end of conversation. Session=126222436
01/05/12 22:59:44 CleanupNotificationThread:: Notification thread terminated.
01/05/12 22:59:44 ME-WXXXX: [2036] Destroying client context.
01/05/12 23:00:04 [2056] IMAP IDLE ended.
01/05/12 23:00:04 [1968] IMAP IDLE ended.
01/05/12 23:00:04 ME-IXXXX: Information: Removed Entry from activity file (C:\Server\mail\storage\POSTOFFICES\REDUNA\MAILROOT\nicklas\_activity.tmp). Protocol=IMAP, IP=xxCLIENTIPxx,Port=2056.
01/05/12 23:00:04 [2056] end of conversation. Session=126360724
01/05/12 23:00:04 CleanupNotificationThread:: Notification thread terminated.
01/05/12 23:00:04 ME-WXXXX: [2056] Destroying client context.
01/05/12 23:00:04 ME-EXXXX: Warning: Failed to access activity file (C:\Server\mail\storage\POSTOFFICES\REDUNA\MAILROOT\nicklas\_activity.tab). Client connection already removed (2).
01/05/12 23:00:04 [1968] end of conversation. Session=126291580
01/05/12 23:00:04 CleanupNotificationThread:: Notification thread terminated.
01/05/12 23:00:04 ME-WXXXX: [1968] Destroying client context.


IMAP Activity log:
01/05/12 23:01:25 IMAP-IN 1052 xxCLIENTIPxx * OK IMAP4rev1 server ready at 01/05/12 23:01:25 50 0
01/05/12 23:01:25 IMAP-IN 1052 xxCLIENTIPxx CAPABILITY CAPABILITY * CAPABILITY IMAP4rev1 IMAP4 AUTH=LOGIN AUTH=CRAM-MD5 IDLE CHILDREN UIDPLUS 107 17
01/05/12 23:01:25 IMAP-IN 1052 xxCLIENTIPxx LOGIN LOGIN "info@REDUNA" "********" jej3 OK LOGIN completed 25 37 REDUNA info
01/05/12 23:01:25 IMAP-IN 1052 xxCLIENTIPxx LSUB LSUB "" "*" * LSUB () "/" "Junk E-mail" 112 18 REDUNA info
01/05/12 23:01:25 IMAP-IN 1884 xxCLIENTIPxx NOOP NOOP * 0 EXISTS 48 11 REDUNA info
01/05/12 23:01:26 IMAP-IN 2052 xxCLIENTIPxx * OK IMAP4rev1 server ready at 01/05/12 23:01:26 50 0
01/05/12 23:01:26 IMAP-IN 2052 xxCLIENTIPxx CAPABILITY CAPABILITY * CAPABILITY IMAP4rev1 IMAP4 AUTH=LOGIN AUTH=CRAM-MD5 IDLE CHILDREN UIDPLUS 107 17
01/05/12 23:01:26 IMAP-IN 2052 xxCLIENTIPxx LOGIN LOGIN "info@REDUNA" "********" cj2i OK LOGIN completed 25 37 REDUNA info
01/05/12 23:01:26 IMAP-IN 2052 xxCLIENTIPxx SELECT SELECT "Deleted Items" * FLAGS (\Deleted \Seen \Answered \Flagged \Draft $Forwarded) 264 29 REDUNA info
01/05/12 23:01:26 IMAP-IN 863E0E099032419D89A988D19B641F0B.MAI 2052 xxCLIENTIPxx FETCH FETCH 4 (UID) 53 20 REDUNA info
01/05/12 23:01:26 IMAP-IN 863E0E099032419D89A988D19B641F0B.MAI 2052 xxCLIENTIPxx UID UID FETCH 1:11 (UID FLAGS) * 1 FETCH (UID 8 FLAGS (\RECENT \Seen)) 191 33 REDUNA info
01/05/12 23:01:26 IMAP-IN 2052 xxCLIENTIPxx NOOP NOOP * 4 EXISTS 48 11 REDUNA info
01/05/12 23:01:27 IMAP-IN 2052 xxCLIENTIPxx SELECT SELECT "Junk E-mail" * FLAGS (\Deleted \Seen \Answered \Flagged \Draft $Forwarded) 263 27 REDUNA info
01/05/12 23:01:27 IMAP-IN 2052 xxCLIENTIPxx NOOP NOOP * 0 EXISTS 48 11 REDUNA info
01/05/12 23:01:27 IMAP-IN 2060 xxCLIENTIPxx * OK IMAP4rev1 server ready at 01/05/12 23:01:27 50 0
01/05/12 23:01:27 IMAP-IN 2060 xxCLIENTIPxx CAPABILITY CAPABILITY * CAPABILITY IMAP4rev1 IMAP4 AUTH=LOGIN AUTH=CRAM-MD5 IDLE CHILDREN UIDPLUS 107 17
01/05/12 23:01:27 IMAP-IN 2060 xxCLIENTIPxx LOGIN LOGIN "info@REDUNA" "********" rfgv OK LOGIN completed 25 37 REDUNA info
01/05/12 23:01:27 IMAP-IN 2060 xxCLIENTIPxx SELECT SELECT "Sent Items" * FLAGS (\Deleted \Seen \Answered \Flagged \Draft $Forwarded) 263 26 REDUNA info
01/05/12 23:01:28 IMAP-IN 2060 xxCLIENTIPxx NOOP NOOP * 0 EXISTS 48 11 REDUNA info
01/05/12 23:01:46 IMAP-IN 2016 xxCLIENTIPxx * OK IMAP4rev1 server ready at 01/05/12 23:01:46 50 0
01/05/12 23:01:46 IMAP-IN 2016 xxCLIENTIPxx CAPABILITY CAPABILITY * CAPABILITY IMAP4rev1 IMAP4 AUTH=LOGIN AUTH=CRAM-MD5 IDLE CHILDREN UIDPLUS 107 17
01/05/12 23:01:46 IMAP-IN 2016 xxCLIENTIPxx LOGIN LOGIN "nicklas@REDUNA" "*******" x54n OK LOGIN completed 25 39 REDUNA nicklas
01/05/12 23:02:14 IMAP-IN 2060 xxCLIENTIPxx NOOP NOOP * 0 EXISTS 48 11 REDUNA info
01/05/12 23:02:14 IMAP-IN 1052 xxCLIENTIPxx NOOP NOOP r7e9 OK NOOP completed 24 11 REDUNA info
01/05/12 23:02:14 IMAP-IN 1884 xxCLIENTIPxx NOOP NOOP * 0 EXISTS 48 11 REDUNA info
01/05/12 23:02:34 IMAP-IN 2016 xxCLIENTIPxx LOGOUT LOGOUT * BYE IMAP4rev1 server terminating connection 73 13 REDUNA nicklas


W3C Logfile:
12-01-05 23:01:25 xxCLIENTIPxx IMAP-IN xxCLIENTIPxx 1052 CAPABILITY CAPABILITY *+CAPABILITY+IMAP4rev1+IMAP4+AUTH=LOGIN+AUTH=CRAM-MD5+IDLE+CHILDREN+UIDPLUS reduna 107 17 0
12-01-05 23:01:25 xxCLIENTIPxx IMAP-IN REDUNA info xxCLIENTIPxx 1052 LOGIN LOGIN+"info@REDUNA"+"********" jej3+OK+LOGIN+completed reduna 25 37 0
12-01-05 23:01:25 xxCLIENTIPxx IMAP-IN REDUNA info xxCLIENTIPxx 1052 LSUB LSUB+""+"*" *+LSUB+()+"/"+"Junk+E-mail" reduna 112 18 0
12-01-05 23:01:25 xxCLIENTIPxx IMAP-IN REDUNA info xxCLIENTIPxx 1884 NOOP NOOP *+0+EXISTS reduna 48 11 0
12-01-05 23:01:26 xxCLIENTIPxx IMAP-IN xxCLIENTIPxx 2052 CAPABILITY CAPABILITY *+CAPABILITY+IMAP4rev1+IMAP4+AUTH=LOGIN+AUTH=CRAM-MD5+IDLE+CHILDREN+UIDPLUS reduna 107 17 0
12-01-05 23:01:26 xxCLIENTIPxx IMAP-IN REDUNA info xxCLIENTIPxx 2052 LOGIN LOGIN+"info@REDUNA"+"********" cj2i+OK+LOGIN+completed reduna 25 37 0
12-01-05 23:01:26 xxCLIENTIPxx IMAP-IN REDUNA info xxCLIENTIPxx 2052 SELECT SELECT+"Deleted+Items" *+FLAGS+(\Deleted+\Seen+\Answered+\Flagged+\Draft+$Forwarded) reduna 264 29 0
12-01-05 23:01:26 xxCLIENTIPxx IMAP-IN REDUNA info xxCLIENTIPxx 2052 FETCH FETCH+4+(UID) reduna 53 20 0
12-01-05 23:01:26 xxCLIENTIPxx IMAP-IN REDUNA info xxCLIENTIPxx 2052 UID UID+FETCH+1:11+(UID+FLAGS) *+1+FETCH+(UID+8+FLAGS+(\RECENT+\Seen)) reduna 191 33 0
12-01-05 23:01:26 xxCLIENTIPxx IMAP-IN REDUNA info xxCLIENTIPxx 2052 NOOP NOOP *+4+EXISTS reduna 48 11 0
12-01-05 23:01:27 xxCLIENTIPxx IMAP-IN REDUNA info xxCLIENTIPxx 2052 SELECT SELECT+"Junk+E-mail" *+FLAGS+(\Deleted+\Seen+\Answered+\Flagged+\Draft+$Forwarded) reduna 263 27 0
12-01-05 23:01:27 xxCLIENTIPxx IMAP-IN REDUNA info xxCLIENTIPxx 2052 NOOP NOOP *+0+EXISTS reduna 48 11 0
12-01-05 23:01:27 xxCLIENTIPxx IMAP-IN xxCLIENTIPxx 2060 CAPABILITY CAPABILITY *+CAPABILITY+IMAP4rev1+IMAP4+AUTH=LOGIN+AUTH=CRAM-MD5+IDLE+CHILDREN+UIDPLUS reduna 107 17 0
12-01-05 23:01:27 xxCLIENTIPxx IMAP-IN REDUNA info xxCLIENTIPxx 2060 LOGIN LOGIN+"info@REDUNA"+"********" rfgv+OK+LOGIN+completed reduna 25 37 0
12-01-05 23:01:27 xxCLIENTIPxx IMAP-IN REDUNA info xxCLIENTIPxx 2060 SELECT SELECT+"Sent+Items" *+FLAGS+(\Deleted+\Seen+\Answered+\Flagged+\Draft+$Forwarded) reduna 263 26 16
12-01-05 23:01:28 xxCLIENTIPxx IMAP-IN REDUNA info xxCLIENTIPxx 2060 NOOP NOOP *+0+EXISTS reduna 48 11 0
12-01-05 23:01:46 xxCLIENTIPxx IMAP-IN xxCLIENTIPxx 2016 CAPABILITY CAPABILITY *+CAPABILITY+IMAP4rev1+IMAP4+AUTH=LOGIN+AUTH=CRAM-MD5+IDLE+CHILDREN+UIDPLUS reduna 107 17 0
12-01-05 23:01:46 xxCLIENTIPxx IMAP-IN REDUNA nicklas xxCLIENTIPxx 2016 LOGIN LOGIN+"nicklas@REDUNA"+"*******" x54n+OK+LOGIN+completed reduna 25 39 15
12-01-05 23:02:14 xxCLIENTIPxx IMAP-IN REDUNA info xxCLIENTIPxx 2060 NOOP NOOP *+0+EXISTS reduna 48 11 0
12-01-05 23:02:14 xxCLIENTIPxx IMAP-IN REDUNA info xxCLIENTIPxx 1052 NOOP NOOP r7e9+OK+NOOP+completed reduna 24 11 0
12-01-05 23:02:14 xxCLIENTIPxx IMAP-IN REDUNA info xxCLIENTIPxx 1884 NOOP NOOP *+0+EXISTS reduna 48 11 0
12-01-05 23:02:34 xxCLIENTIPxx IMAP-IN REDUNA nicklas xxCLIENTIPxx 2016 LOGOUT LOGOUT *+BYE+IMAP4rev1+server+terminating+connection reduna 73 13 0




Please help it drives me insane that i cant trust the connection :)
What have i missed.


Hugs and happy 2012.

Sincerely
Nicklas Dahmm
Nalfaren
 
Posts: 11
Joined: Wed Apr 09, 2008 3:03 pm

Re: IMAP, Outlook 0x800CCC0E, Synchronizing :(

Postby Nalfaren » Wed Jan 04, 2012 10:49 pm

I think i figured it out, it was a upstream bandwidth problem on my client. Seems more stable now :)
Sorry.
Nalfaren
 
Posts: 11
Joined: Wed Apr 09, 2008 3:03 pm


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