dkim bad format header

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cappelletto
Posts: 18
Joined: Sat Apr 17, 2010 10:43 am

dkim bad format header

Postby cappelletto » Thu May 13, 2010 9:24 am

Sending a mail to gmail.com I get this problem "DKIM = neutral (bad format) header.i = gabriele@e-cappelletto.com". The whole message is as follows:
Authentication-Results: mx.google.com; spf=pass (google.com: domain of gabriele@e-cappelletto.com designates 95.110.225.20 as permitted sender) smtp.mail=gabriele@e-cappelletto.com; dkim=neutral (bad format) header.i=gabriele@e-cappelletto.com
dkim-signature:v=1; c=relaxed/relaxed; h=From:Subject:Date:Message-ID:To:MIME-Version:Content-Type;
d=e-cappelletto.com; s=test; i=gabriele@e-cappelletto.com; a=rsa-sha256;
bh=bW7ahNFRfPXI7dDOes81EeMju0qHalj5IJhcI4Y2szY=;
b=PXgLtJOi91ksygqwvhhfeIkMdXkz3BE9NQ46KGOh+XwVLKslGZV/Y69/1hcc30uZT
reCBLrssGyTcDcN42m/9slp64fq+8pBhoXFGBCl0P5m0j6RpWDSNb4j1GoR+v1G+h4I
L2tqyksUK8tIUWBEleD6giQ23j+jTudMbsPSHKw=;

How can I fix?
Gabriele.

MailEnable-Ian
Site Admin
Posts: 7231
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: dkim bad format header

Postby MailEnable-Ian » Mon May 17, 2010 12:35 am

Hi,

Have you created the DKIM record for the domain within DNS?
regards,
Ian Margarone
MailEnable Support

emoore12461
Posts: 3
Joined: Fri Apr 10, 2009 7:18 pm

Re: dkim bad format header

Postby emoore12461 » Sat Jul 03, 2010 5:28 pm

I am having the same problem. Did you find a solution?

MailEnable-Ben
Posts: 5858
Joined: Fri Jan 16, 2004 6:49 am
Location: Melbourne
Contact:

Re: dkim bad format header

Postby MailEnable-Ben » Thu Jul 08, 2010 2:06 am

Did you do what Ian said above? If so what was the outcome?
Regards,

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emoore12461
Posts: 3
Joined: Fri Apr 10, 2009 7:18 pm

Re: dkim bad format header

Postby emoore12461 » Fri Jul 09, 2010 4:22 pm

MailEnable-Ben wrote:Did you do what Ian said above? If so what was the outcome?


I did do what Ian said and have the same outcome. dkim=neutral (bad format)

MailEnable-Ben
Posts: 5858
Joined: Fri Jan 16, 2004 6:49 am
Location: Melbourne
Contact:

Re: dkim bad format header

Postby MailEnable-Ben » Thu Jul 15, 2010 4:17 am

OK make sure you have setup your DKIM signature using the directions within the MailEnable manual. As I have looked into this error and can see that it is returned when the signature is not correctly configured in DNS.
Regards,



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albertcle
Posts: 3
Joined: Fri Dec 10, 2010 8:42 am

Re: dkim bad format header

Postby albertcle » Fri Dec 10, 2010 8:43 am

I've the same problem I'm pretty sure that I've defined correctly the DNS.

Anyone solved it?

Edited: Sorry I've open a post on the Enterprise Forum: http://forum.mailenable.com/viewtopic.php?f=7&t=21339

Thanks

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