Pls Help: Email broken : Telnet OK on local but server, but fails extrenally

brigzy
Posts: 1
Joined: Thu Mar 02, 2017 2:55 pm

Pls Help: Email broken : Telnet OK on local but server, but fails extrenally

Postby brigzy » Thu Mar 02, 2017 3:03 pm

Hi
urgently need help.

Email was working fine until 24hrs ago.

On the server I can Telnet either the smtp or the pop service and I get a response OK.

However if I Telnet from my local machine I get no response.

Telnet mail.LeanSoftware.net 110

I have been having problems with fake registrations generating allot of emails, but I wouldn't have thought it would have this affect.

Its getting critical now, if you can help me..

MailEnable-Ian
Site Admin
Posts: 8346
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Pls Help: Email broken : Telnet OK on local but server, but fails extrenally

Postby MailEnable-Ian » Wed Mar 08, 2017 2:02 am

Hi,

If you are unable to establish a connection from your local client machine to the server on ports 25 and 110 then most likely you have a firewall or routing problem. Are you able to telnet to the servers public IP address on ports 25 and 110? If not then your firewall is most blocking the inbound connections. Also have you configured port forwarding in router to port forward 110 and 25?
Regards,

Ian Margarone
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