Error with Attachements, Web Interface

mlanger
Posts: 3
Joined: Thu Sep 21, 2017 3:00 pm

Error with Attachements, Web Interface

Postby mlanger » Thu Oct 05, 2017 10:16 am

If I add an attachment in the Web Interface of MailEnable and sent it to a person, then the person cannot read the message in the E-Mail and the attachment is destroyed.

You can find in the source code of the attachment following HTML Tag:

<font face='courier new,courier,arial,helvetica,sans-serif'></font>

MailEnable-Ian
Site Admin
Posts: 8510
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Error with Attachements, Web Interface

Postby MailEnable-Ian » Thu Oct 05, 2017 11:54 pm

Hi,

What version of MailEnable are you referring to?
Regards,

Ian Margarone
MailEnable Support

mlanger
Posts: 3
Joined: Thu Sep 21, 2017 3:00 pm

Re: Error with Attachements, Web Interface

Postby mlanger » Mon Oct 09, 2017 10:28 pm

Version is the Enterprise Edition 9.77

MailEnable-Ian
Site Admin
Posts: 8510
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Error with Attachements, Web Interface

Postby MailEnable-Ian » Tue Oct 10, 2017 12:49 am

Hi,

Best way forward is to lodge a support ticket and provide and provide examples and steps to reproduce the behavior.

https://www.mailenable.com/support/step1.asp
Regards,

Ian Margarone
MailEnable Support

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