Mailbox creation does not check if email address already exists

airbear
Posts: 10
Joined: Wed Dec 10, 2014 2:34 pm

Mailbox creation does not check if email address already exists

Postby airbear » Fri Sep 15, 2017 4:31 pm

Hi,

If you create a new mailbox with name “user1”, in a post office with a domain “domain.com” then Mailenable automatically creates an email address for that user “user1”@”domain.com” WITHOUT checking if that SMTP address already exists!

When, attempting to add an address to an existing mailbox, Mailenable checks correctly for the existence of the address and throws an error.

Thanks,
Aaron

airbear
Posts: 10
Joined: Wed Dec 10, 2014 2:34 pm

Re: Mailbox creation does not check if email address already exists

Postby airbear » Fri Sep 15, 2017 4:32 pm

Sorry, I should add:

MailEnable Enterprise 9.62

MailEnable-Ian
Site Admin
Posts: 8512
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Mailbox creation does not check if email address already exists

Postby MailEnable-Ian » Tue Sep 19, 2017 4:42 am

Hi,

Update to 9.76 and check again to see if it still happens. I tested this in 9.76 and cannot emulate the behavior.
Regards,

Ian Margarone
MailEnable Support

airbear
Posts: 10
Joined: Wed Dec 10, 2014 2:34 pm

Re: Mailbox creation does not check if email address already exists

Postby airbear » Mon Oct 30, 2017 9:42 am

Hi,
We still see the behaviour in 9.78. Is it relevant that we are using MSSQL backend?

Thanks,
Aaron

MailEnable-Ian
Site Admin
Posts: 8512
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Mailbox creation does not check if email address already exists

Postby MailEnable-Ian » Tue Oct 31, 2017 12:52 am

Hi,

We still see the behaviour in 9.78. Is it relevant that we are using MSSQL backend?


Yes it could be the cause. Not sure as I will need to setup the same environment on my end to test. In the interim see if you can populate the tab delimited file configuration on your side and activate tab files again to see if the problem persists.
Regards,

Ian Margarone
MailEnable Support

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