Indexing Service Fails After False Positive

mailhelp2
Posts: 8
Joined: Wed Oct 08, 2014 9:56 pm

Indexing Service Fails After False Positive

Postby mailhelp2 » Tue Dec 20, 2016 5:42 pm

Hello,

I had Symantec Antivirus quarantine a bunch of Mailenable files. Now the Mailenable Indexing Service does not start.

Error message failed to read description error code:2

MailEnable-Ian
Site Admin
Posts: 8479
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Indexing Service Fails After False Positive

Postby MailEnable-Ian » Mon Jan 23, 2017 2:25 am

Hi,

If it quarantined MEMIS.exe then this would explain why it cant start.
Regards,

Ian Margarone
MailEnable Support

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