Sync Slow on VPS

netall
Posts: 3
Joined: Tue Jun 07, 2016 1:24 pm

Sync Slow on VPS

Postby netall » Tue Jun 07, 2016 1:26 pm

Hi.

We have Mailenable installed on Windows 2008 server, on VPS, it's virtual.
We have in total 50 mailboxes in 3-4 Postoffices, with 2-10 Gb mail arranged in folders.
During the day, when everybody uses the mail, Outlook - every version - and Thunderbird, the synchronization is very slow.
On the Android Phones, we get sync errors many times, or taking too much time to get the folders and the messages from the server.

The MEIMAPS service taking 10-30 % of processor, and the server is responsive with remote desktop, we have bandwidth enough, but we cannot figure out where is the main problem.
Please tell us some testing procedures to diagnose the problem.

Thank you.

MailEnable-Ian
Site Admin
Posts: 8512
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Sync Slow on VPS

Postby MailEnable-Ian » Tue Jun 07, 2016 11:58 pm

Hi,

Firstly what version of MailEnable are you running on the server?
Regards,

Ian Margarone
MailEnable Support

netall
Posts: 3
Joined: Tue Jun 07, 2016 1:24 pm

Re: Sync Slow on VPS

Postby netall » Wed Jun 08, 2016 6:01 am

Hi,

our version is 9.05

As additional information : the clients connecting with SSL.

netall
Posts: 3
Joined: Tue Jun 07, 2016 1:24 pm

Re: Sync Slow on VPS

Postby netall » Wed Jun 08, 2016 6:56 am

Hi,

Our version is 9.05, and all clients are using SSL.

Thank you.

MailEnable-Ian
Site Admin
Posts: 8512
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Sync Slow on VPS

Postby MailEnable-Ian » Thu Jun 09, 2016 12:46 am

Hi,

Please download 9.13 from our downloads page and upgrade and then reassess the performance from there.
Regards,

Ian Margarone
MailEnable Support

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