Contacts not syncing

jglazer
Posts: 200
Joined: Thu Mar 17, 2005 5:48 pm

Contacts not syncing

Postby jglazer » Tue Oct 06, 2015 9:50 pm

I have an android phone and setup a corporate connection to ME. Email is syncing fine but when I create a contact on the phone, it does not go to ME and when I create a contace in outlook, it doesn't get to the phone. Webmail reflects outlook but not the new phone contacts. What might be going on? I hit "sync now" and it shows that contacts are synced but the new items are not showing up.

jglazer
Posts: 200
Joined: Thu Mar 17, 2005 5:48 pm

Re: Contacts not syncing

Postby jglazer » Wed Oct 07, 2015 3:24 am

As a followup, I have totally reset my phone and now only some of the contacts have transferred. I setup an android tablet and low-and-behold, all contacts synced. So, given that this is a newly reset phone, why wouldn't I be able to get all my contacts?

MailEnable-Ian
Site Admin
Posts: 8512
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Contacts not syncing

Postby MailEnable-Ian » Wed Oct 07, 2015 4:31 am

Hi,

What version of Android is running on both devices? What model devices?
Regards,

Ian Margarone
MailEnable Support

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