EAS Licencing issue

Adnan Akhtar
Posts: 4
Joined: Sat May 30, 2015 3:19 pm

EAS Licencing issue

Postby Adnan Akhtar » Sat May 30, 2015 3:28 pm

We have purchase 50 user active sync license only one used we have 49 left but we can't connect more device due to this error :(
Command:Sync
Result:License Validaton Failed.
Status:
Explanation:Either the license has expired, the quota for the post office has been exhausted or there are no more EAS licenses available.

my mail enable server version is 8.6 OS windows 2008 R2 any one help me how to resolved that issue

MailEnable-Ian
Site Admin
Posts: 8392
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: EAS Licencing issue

Postby MailEnable-Ian » Mon Jun 01, 2015 2:16 am

Hi,

Open the ActiveSync management utility and navigate to the "Postoffice allocation" tab. If "Allocate license limits by postoffice" enabled?
Regards,

Ian Margarone
MailEnable Support

Adnan Akhtar
Posts: 4
Joined: Sat May 30, 2015 3:19 pm

Re: EAS Licencing issue

Postby Adnan Akhtar » Mon Jun 01, 2015 9:09 am

Already enabled please check snap shot

http://prntscr.com/7bsi7a

http://prntscr.com/7bsirl

http://prntscr.com/7bsjb4

http://prntscr.com/7bsjz8

can you please share me step by step configuration of active sync license activation process please note that we are not using SSL

MailEnable-Ian
Site Admin
Posts: 8392
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: EAS Licencing issue

Postby MailEnable-Ian » Tue Jun 02, 2015 2:37 am

Hi,

I believe you submitted a support ticket for this. I have answered your ticket.
Regards,

Ian Margarone
MailEnable Support

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