Outlook 2013 keeps crashing

sagelike
Posts: 228
Joined: Fri Feb 23, 2007 4:58 am

Re: Outlook 2013 keeps crashing

Postby sagelike » Thu Sep 29, 2016 3:45 pm

I upgraded to 9.5 and re-setup my EAS account on Outlook 2013. It ran for a couple of days and then crashed again.

I discovered that the Evernote COM addin caused this crash so I have disabled and it's working again.

I'll wait another month before declaring victory however.

apitsos
Posts: 6
Joined: Sat Jul 02, 2016 5:30 pm
Location: Athens, Greece
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Re: Outlook 2013 keeps crashing

Postby apitsos » Tue Dec 20, 2016 11:07 pm

Hi there!

I am also having the same issue with a client. I was looking to find a solution with Microsoft, but they are not really helpful.

My client has also connected an account via ActiveSync and I am suspicious that the crashes maybe are related with the MailEnable server and our service. I am attaching a screenshot from the error that was logged in Windows. I also read that this is maybe caused by some Outlook add-on. Would you be so kind to help me realize if it's the EAS connection (ActiveSynce) or some Outlook Add-on?

Thanks a lot in advance for your prompt attention and your help.


Kind regards,
Angelos Pitsos
Attachments
Nikos-Maroulis_Outlook_Office365_Issues_2016-12-19_b.jpg
Nikos-Maroulis_Outlook_Office365_Issues_2016-12-19_b.jpg (208.46 KiB) Viewed 245 times
Anything can be achieved!

sagelike
Posts: 228
Joined: Fri Feb 23, 2007 4:58 am

Re: Outlook 2013 keeps crashing

Postby sagelike » Tue Jan 10, 2017 8:54 pm

I had to ditch activesync and go with ME Outlook connector which isn't optimal. I doubt it's addins. Mine crashed with all disabled.

I like ME a lot but not sure we'll ever get an answer on this issue.

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