Duplicated "ghost" Messages

sgirard
Posts: 75
Joined: Wed Jan 27, 2010 9:27 pm

Duplicated "ghost" Messages

Postby sgirard » Mon Aug 14, 2017 1:37 pm

My clients are having a lot of trouble with duplicate messages. When changing folders, often the folder will show every message twice, and we need to reset it from the server quite often to clear the ghosts.

Outlook 2016
Windows 7 and 10 (64bit)
Server 9.75 Premium Enterprise
MAPI plug-in 2.75

So, everything is up to date, but this is a problem we have had even in previous server and MAPI versions, so I am not sure what could be causing it.

Any ideas?

sgirard
Posts: 75
Joined: Wed Jan 27, 2010 9:27 pm

Re: Duplicated "ghost" Messages

Postby sgirard » Mon Aug 14, 2017 1:40 pm

Update - Following advice from another thread, I installed the RC for MAPI client 2.73 and the problem remains.

sgirard
Posts: 75
Joined: Wed Jan 27, 2010 9:27 pm

Re: Duplicated "ghost" Messages

Postby sgirard » Tue Nov 28, 2017 6:20 pm

http://forum.mailenable.com/viewtopic.php?f=13&t=41948

Still seeing this behavior, appears there is a fix? Will this be generally released or do we need to pay for a support ticket?

MailEnable-Ian
Site Admin
Posts: 8512
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Duplicated "ghost" Messages

Postby MailEnable-Ian » Wed Nov 29, 2017 4:28 am

Hi,

Are you running the latest version of the connector on the downloads page and latest version of the server?
Regards,

Ian Margarone
MailEnable Support

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