Duplicated "ghost" Messages

sgirard
Posts: 74
Joined: Wed Jan 27, 2010 9:27 pm

Duplicated "ghost" Messages

Postby sgirard » Mon Aug 14, 2017 1:37 pm

My clients are having a lot of trouble with duplicate messages. When changing folders, often the folder will show every message twice, and we need to reset it from the server quite often to clear the ghosts.

Outlook 2016
Windows 7 and 10 (64bit)
Server 9.75 Premium Enterprise
MAPI plug-in 2.75

So, everything is up to date, but this is a problem we have had even in previous server and MAPI versions, so I am not sure what could be causing it.

Any ideas?

sgirard
Posts: 74
Joined: Wed Jan 27, 2010 9:27 pm

Re: Duplicated "ghost" Messages

Postby sgirard » Mon Aug 14, 2017 1:40 pm

Update - Following advice from another thread, I installed the RC for MAPI client 2.73 and the problem remains.

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