[SOLVED] ME MAPI option does not appear in Outlook 2016 with Windows

sagelike
Posts: 244
Joined: Fri Feb 23, 2007 4:58 am

[SOLVED] ME MAPI option does not appear in Outlook 2016 with Windows

Postby sagelike » Tue Jul 25, 2017 3:14 am

I installed ME MAPI Connector in Windows 10 with Outlook 2016 and the MAPI option does not appear as an account-type option when I try to add account from either Outlook 2016 directly or Email control panel.

Does the ME MAPI connector work with Outlook 2016 on Windows 10?

thx
Glenn

PJCAfonso
Posts: 5
Joined: Sun Jan 22, 2017 9:19 pm

Re: ME MAPI option does not appear in Outlook 2016 with Windows

Postby PJCAfonso » Fri Aug 18, 2017 1:14 pm

Hi all

We have the some problems, since we update to last version of ME Connector, we loose the type of account. We try to install older version, and the problem now still mantain.

We also update the Win 10 and Office 2016, with the last security udpates, and nothing.

If anyone know how to solve this, please give us a clue...

Thnks

antjohansen
Posts: 7
Joined: Mon Oct 07, 2013 2:09 am

Re: ME MAPI option does not appear in Outlook 2016 with Windows

Postby antjohansen » Wed Sep 06, 2017 2:38 am

I am having a similar issue. It looks like Microsoft have changed the add new account options in outlook 2016 which does not allow the selection of the mailenable MAPI connector.

It has also broken adding activesync accounts to Outlook as well - you must have autodiscover working (which mine is) but it does not accept the UPN format for the username - remote connectivity analyzer is showing a 401 error.

bsimms
Posts: 3
Joined: Mon Jun 12, 2017 6:28 pm

Re: ME MAPI option does not appear in Outlook 2016 with Windows

Postby bsimms » Wed Sep 06, 2017 5:15 pm

I'm currently using Outlook 2016 and Windows 10. I had to create the account through Mail in the control panel. Then selecting email accounts then clicking new. It showed MailEnable server in there as an option under other.

antjohansen
Posts: 7
Joined: Mon Oct 07, 2013 2:09 am

Re: ME MAPI option does not appear in Outlook 2016 with Windows

Postby antjohansen » Sun Sep 10, 2017 10:44 pm

Still no go for me i'm afraid. I still get the new outlook add account wizard with no option to use the mapi add-in (or exchange activesync with manual server settings for that matter). This was working up until a month or two ago, then Microsoft [insert bright idea here] and now it is problematic.

Note I am using Outlook 2016 as part of a 365 Subscription.

MailEnable-Ian
Site Admin
Posts: 8508
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: ME MAPI option does not appear in Outlook 2016 with Windows

Postby MailEnable-Ian » Mon Sep 11, 2017 5:19 am

Hi,

Yes Microsoft has changed the setup wizards for Outlook. The only way to add the account to an Outlook profile is via Windows > Control Panel > Mail as this still works.
Regards,

Ian Margarone
MailEnable Support

antjohansen
Posts: 7
Joined: Mon Oct 07, 2013 2:09 am

Re: ME MAPI option does not appear in Outlook 2016 with Windows

Postby antjohansen » Sun Sep 17, 2017 8:23 pm

Hi Ian,

I tried that, the same wizard now appears there too..

MailEnable-Ian
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Location: Melbourne, Victoria, Australia

Re: ME MAPI option does not appear in Outlook 2016 with Windows

Postby MailEnable-Ian » Tue Sep 19, 2017 4:46 am

Hi,

Strange. I checked on a Windows 10 creators update running Outlook 2016 up to date patches and was still able to create the MAPI profile via Windows control panel.
Regards,

Ian Margarone
MailEnable Support

antjohansen
Posts: 7
Joined: Mon Oct 07, 2013 2:09 am

Re: ME MAPI option does not appear in Outlook 2016 with Windows

Postby antjohansen » Fri Sep 22, 2017 2:27 am

Maybe it's specific to Outlook 2016 that is installed with an Office 365 Subscription? This is the case on several colleagues machines, all are Office 365 users.

MailEnable-Ian
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Location: Melbourne, Victoria, Australia

Re: ME MAPI option does not appear in Outlook 2016 with Windows

Postby MailEnable-Ian » Mon Sep 25, 2017 3:34 am

Hi,

No its an update Microsoft released for Outlook 2016. Here is an article how to disable it:

https://support.microsoft.com/en-us/help/3189194/how-to-disable-simplified-account-creation-in-outlook-2016
Regards,

Ian Margarone
MailEnable Support

antjohansen
Posts: 7
Joined: Mon Oct 07, 2013 2:09 am

Re: ME MAPI option does not appear in Outlook 2016 with Windows

Postby antjohansen » Tue Sep 26, 2017 1:52 am

Perfect! Worked like a charm!

MailEnable-Ian
Site Admin
Posts: 8508
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: [SOLVED] ME MAPI option does not appear in Outlook 2016 with Windows

Postby MailEnable-Ian » Tue Oct 03, 2017 4:40 am

Hi,

Here is also a MailEnable article: http://www.mailenable.com/kb/content/article.asp?ID=ME020668
Regards,

Ian Margarone
MailEnable Support

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