Directory Issues

sgirard
Posts: 71
Joined: Wed Jan 27, 2010 9:27 pm

Directory Issues

Postby sgirard » Tue Jan 03, 2017 8:11 pm

Since updating to new server version, my directory list starts with a bunch of blank entries, and many users are missing.

There seems to be nothing particular about the missing entries that makes them different than the others.

Server 9.53 Connector 2.6 any ideas?

sgirard
Posts: 71
Joined: Wed Jan 27, 2010 9:27 pm

Re: Directory Issues

Postby sgirard » Mon Feb 13, 2017 4:01 pm

FYI - This was corrected when I opened a ticket.

Benson
Posts: 5
Joined: Tue Jun 13, 2017 7:26 am

Re: Directory Issues

Postby Benson » Tue Jun 13, 2017 7:54 am

How did you resolved the issue? we also encountered the same problem when we upgraded to 9.7

sgirard
Posts: 71
Joined: Wed Jan 27, 2010 9:27 pm

Re: Directory Issues

Postby sgirard » Mon Jun 26, 2017 4:07 pm

I opened a support ticket and they found the problem.

I thought the fix was rolled into future releases, I have not seen it crop up since.

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