Outlook 2016 (64-bit) crash

homa-com
Posts: 1
Joined: Mon Jun 27, 2016 5:56 am

Outlook 2016 (64-bit) crash

Postby homa-com » Mon Jun 27, 2016 6:37 am

Every time i install mapi connector for a senond time or update it, outlook crash 2 seconds after i start it!
Only the Splashscreen show up - then crash.
this is since v. 2.42 and up in every version of Outlook 2015 (32+64bit) + 2016(64bit tested) on many (all) systems.
Language is selected to Swiss/German in windows.
Deinstall and reinstall of mapi connector and or office doesnt help.

System (one from many, my work system):
AMD FX-9370 CPU
2 x Radeon R9 280X GPU
4 x 8GB ECC DDR3 RAM
all Watercooled

Windows 10.0.14367 64-bit
Office Pro Plus (2016) 64-bit and many Office 365 (2015+2016)

a second problem is with the calendar syncing with mapi connector and EAS.
In the calendar shows the same event many times.
so this makes the calendar app unusable.
In this scenario is 1 x Microsoft Lumia 735 Phone (EAS), 1 x AllinOne PC with Windows 10 calendar app (EAS)
and 1 PC with Outlook 2016 (MAPI Connector). See the attached png file for results.

thnaks for your help.
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MailEnable-Ian
Site Admin
Posts: 8392
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Outlook 2016 (64-bit) crash

Postby MailEnable-Ian » Tue Jun 28, 2016 12:20 am

Hi,

Every time i install mapi connector for a senond time or update it, outlook crash 2 seconds after i start it!
Only the Splashscreen show up - then crash.
this is since v. 2.42 and up in every version of Outlook 2015 (32+64bit) + 2016(64bit tested) on many (all) systems.
Language is selected to Swiss/German in windows.
Deinstall and reinstall of mapi connector and or office doesnt help.

System (one from many, my work system):
AMD FX-9370 CPU
2 x Radeon R9 280X GPU
4 x 8GB ECC DDR3 RAM
all Watercooled

Windows 10.0.14367 64-bit
Office Pro Plus (2016) 64-bit and many Office 365 (2015+2016)


Have you tried creating a brand new mail profile to see if the same behavior is exhibited? Have you disabled all Outlook com addins apart from the the MAPI connector to see if it still crashes?

a second problem is with the calendar syncing with mapi connector and EAS.
In the calendar shows the same event many times.
so this makes the calendar app unusable.
In this scenario is 1 x Microsoft Lumia 735 Phone (EAS), 1 x AllinOne PC with Windows 10 calendar app (EAS)
and 1 PC with Outlook 2016 (MAPI Connector). See the attached png file for results.

thnaks for your help.


What version of the MailEnable server are you running? There were changes made in later releases to avoid this scenario with EAS.
Regards,

Ian Margarone
MailEnable Support

MERoland
Posts: 7
Joined: Tue Sep 27, 2011 6:55 am

Re: Outlook 2016 (64-bit) crash

Postby MERoland » Fri Jul 29, 2016 4:14 pm

I have the very same problem with Outlook 2010.
Is there any way to solve this?

MERoland
Posts: 7
Joined: Tue Sep 27, 2011 6:55 am

Re: Outlook 2016 (64-bit) crash

Postby MERoland » Fri Jul 29, 2016 4:15 pm

Could this be solved by installing 9.15?
I have 9.13 running at the moment?

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