Search found 8548 matches

by MailEnable-Ian
Fri Feb 16, 2018 3:15 am
Forum: Error Reports and Issues
Topic: Mobile webmail receiving new message returns to message list
Replies: 1
Views: 19

Re: Mobile webmail receiving new message returns to message list

Hi,

Thanks I've raised this with the developers.
by MailEnable-Ian
Fri Feb 16, 2018 2:59 am
Forum: Error Reports and Issues
Topic: Mobile webmail Sent Items messages To address
Replies: 1
Views: 17

Re: Mobile webmail Sent Items messages To address

Hi,

Thanks. I have raised an issue to be addressed in the next release.
by MailEnable-Ian
Fri Feb 16, 2018 2:54 am
Forum: Error Reports and Issues
Topic: Sent Items messages with BCC contact
Replies: 1
Views: 14

Re: Sent Items messages with BCC contact

Hi,

Please update to 10.14 as there was a fix made to address the problem:

http://www.mailenable.com/beta/
by MailEnable-Ian
Fri Feb 16, 2018 2:52 am
Forum: Error Reports and Issues
Topic: Attachment bug and body text issue
Replies: 1
Views: 24

Re: Attachment bug and body text issue

Hi,

Please upgrade to 9.80 located at the following link and perform your tests again:

http://www.mailenable.com/downloadprevious.asp
by MailEnable-Ian
Mon Feb 12, 2018 2:48 am
Forum: MailEnable Standard Edition
Topic: Queued mail for delivery on SMTP Activity Log
Replies: 2
Views: 142

Re: Queued mail for delivery on SMTP Activity Log

Hi, The log snippet indicates that the Outlook mail server has queued the message for delivery. This is not in our control. The Outlook server is responsible for delivery as MailEnable has already dispatched the message at this point. 250 2.6.0 <80A62C72106144F1B58800E4BD1D985D@DOMAIN.local> [Intern...
by MailEnable-Ian
Tue Feb 06, 2018 4:45 am
Forum: Error Reports and Issues
Topic: Incoming Email Domain Key Issues
Replies: 1
Views: 29

Re: Incoming Email Domain Key Issues

Hi Martyn,

Log a support ticket and attach a copy of the raw message file in the mailbox folder.
by MailEnable-Ian
Mon Feb 05, 2018 3:47 am
Forum: General
Topic: Check password policy
Replies: 3
Views: 157

Re: Check password policy

Hi,

From what the developers have passed on it should not restrict the list. The error is incorrect and is simply stating that its not listing the failed mailboxes but really it is. Therefore click in the window and hit CTRL-A (select all) and paste the list in Windows Notepad.
by MailEnable-Ian
Fri Feb 02, 2018 2:54 am
Forum: Error Reports and Issues
Topic: Will not send to local domain
Replies: 1
Views: 117

Re: Will not send to local domain

Hi,

It looks like the Gmail server is enforcing the outbound connection to occur over TLS. Therefore try and enable outbound TLS within the MailEnable SMTP properties to see if this helps.

http://www.mailenable.com/documentation/10.0/Enterprise/SMTP_props_Outbound.html
by MailEnable-Ian
Fri Feb 02, 2018 1:09 am
Forum: MailEnable Enterprise Edition
Topic: Mails Outgoing from nonexisting accounts
Replies: 1
Views: 82

Re: Mails Outgoing from nonexisting accounts

Hi,

What version of MailEnable Enterprise are you running? Would also need to see the associated extract from the SMTP debug log file.
by MailEnable-Ian
Fri Feb 02, 2018 1:06 am
Forum: MailEnable Enterprise Edition
Topic: Working with mailing lists
Replies: 2
Views: 92

Re: Working with mailing lists

Hi,

Are you referring to editing list sin the Web Administration interface or within the MailEnable Administration console?
by MailEnable-Ian
Fri Feb 02, 2018 1:03 am
Forum: MailEnable Enterprise Edition
Topic: Install recaptcha on the login page of the webmail
Replies: 1
Views: 165

Re: Install recaptcha on the login page of the webmail

Hi,

We provide 2 step authentication that can be enabled as an authentication policy.

http://www.mailenable.com/documentation/10.0/Enterprise/Mailbox%20-%20Auth%20Policies.html
by MailEnable-Ian
Fri Feb 02, 2018 12:59 am
Forum: MailEnable Enterprise Edition
Topic: Screen Sharing
Replies: 1
Views: 84

Re: Screen Sharing

Hi,

Please see for compatibility: https://www.mailenable.com/kb/content/article.asp?ID=ME020673

You also need to ensure that you are connecting over SS and using Firefox as the browser.
by MailEnable-Ian
Fri Feb 02, 2018 12:52 am
Forum: MailEnable Enterprise Edition
Topic: Small webmail issue
Replies: 2
Views: 105

Re: Small webmail issue

Hi,

Can you provide steps to reproduce this behavior?
by MailEnable-Ian
Fri Feb 02, 2018 12:48 am
Forum: MailEnable Enterprise Edition
Topic: Smarthosting Utility Add-On question
Replies: 2
Views: 83

Re: Smarthosting Utility Add-On question

Hi,

What utility are you referring to?