Search found 8471 matches

by MailEnable-Ian
Mon Nov 20, 2017 4:52 am
Forum: MailEnable Connector for Microsoft Outlook
Topic: Calendar sharing with two domains and same email prefix.
Replies: 2
Views: 24

Re: Calendar sharing with two domains and same email prefix.

Hi, How are you connecting to the shared resource? Are you using the MAPI Connector menu in Outlook for "Open Resource"? The Open resource list should only list "Sue" as a shared resource even if she has mapped domains to the mailbox. Therefore I'm trying to understand how you ar...
by MailEnable-Ian
Mon Nov 20, 2017 4:46 am
Forum: MailEnable Connector for Microsoft Outlook
Topic: Can't search BCC'd recipients
Replies: 1
Views: 25

Re: Can't search BCC'd recipients

Hi, I believe this would be related to not being able to display BCC addresses under the "Sent Items" folder. Please see docs here under limitation section: http://www.mailenable.com/MailEnable_Connector_for_Outlook.pdf 16. BCC addresses are not visible for messages in the Sent Items folder
by MailEnable-Ian
Mon Nov 20, 2017 4:17 am
Forum: MailEnable Exchange ActiveSync (EAS)
Topic: Exchange ActiveSync on Android
Replies: 1
Views: 83

Re: Exchange ActiveSync on Android

Hi, Does the Android device have a native email client? If so have you tried setting an EAS account on that client? It looks like the error from Aqua mail client is trying to connect via EWS which is different to EAS. From the Aqua-mail website: Works with many other email services via standard Inte...
by MailEnable-Ian
Mon Nov 20, 2017 2:40 am
Forum: MailEnable Professional Edition
Topic: Odd glitch when composing new message in webmail
Replies: 1
Views: 10

Re: Odd glitch when composing new message in webmail

Hi,

If you are not running the latest version 9.79 or version 10 then please update your server and try your tests again.

9.79: http://www.mailenable.com/downloadprevious.asp
10: http://www.mailenable.com/download.asp
by MailEnable-Ian
Mon Nov 20, 2017 2:34 am
Forum: MailEnable Enterprise Edition
Topic: [SOLVED] Problem with Mobile Version - ME10
Replies: 3
Views: 42

Re: Problem with Mobile Version - ME10

Hi,

Locate the "Meinstaller.exe" utility within the MailEnable "BIN" Folder. Run the executable (Run as administrator) and execute option 13. When prompted select the Microsoft .NET 4.0 64bit Framework in the drop down menu. Upon completion restart IIS and test.
by MailEnable-Ian
Mon Nov 20, 2017 2:33 am
Forum: MailEnable Enterprise Edition
Topic: Can't Get SSL Working
Replies: 1
Views: 16

Re: Can't Get SSL Working

Hi,

Are you connecting via IMAP, MAPI connector, POP? Where does the test fail? Does it fail when sending a message or connecting and downloading the messages? Are you able to telnet to the SSL ports from the client machine and get a response? Or does the telnet test time out?
by MailEnable-Ian
Mon Nov 20, 2017 2:30 am
Forum: MailEnable Enterprise Edition
Topic: Screen Sharing and Video Chat ?
Replies: 1
Views: 8

Re: Screen Sharing and Video Chat ?

Hi,

Please see: https://www.mailenable.com/kb/content/article.asp?ID=ME020673
by MailEnable-Ian
Fri Nov 17, 2017 5:22 am
Forum: MailEnable Enterprise Edition
Topic: Version 10 Screen Sharing?
Replies: 3
Views: 59

Re: Version 10 Screen Sharing?

Hi,

Its only supported using Firefox and over HTTPS. If you can connect to chat and open a chat window you will see the screen sharing option in the chat window settings menu. Also see as screen sharing also uses WebrTC: http://www.mailenable.com/kb/content/article.asp?ID=ME020673
by MailEnable-Ian
Wed Nov 15, 2017 3:25 am
Forum: MailEnable Enterprise Edition
Topic: Chat feature in V10
Replies: 2
Views: 44

Re: Chat feature in V10

Hi, The following article explains how to configure XMPP with Thunderbird/MailEnable. The problems you are facing most likely relate to the format of the credentials (specifically the username). https://www.mailenable.com/kb/content/article.asp?ID=ME020670 In terms of XMPP clients, the best clients ...
by MailEnable-Ian
Mon Nov 13, 2017 4:06 am
Forum: MailEnable Enterprise Edition
Topic: Get the new chat funktion to work
Replies: 1
Views: 43

Re: Get the new chat funktion to work

Hi,

Lodge a support ticket under "Upgrade" and we can take a closer look if you can provide access to the server.
by MailEnable-Ian
Fri Nov 10, 2017 2:05 am
Forum: MailEnable Professional Edition
Topic: E-mails in Inbox
Replies: 3
Views: 64

Re: E-mails in Inbox

Hi,

Navigate within the MailEnable installation path on the server to: Mail Enable\Psotoffices\ilclube.it\MAILROOT\lella_morelli\inbox. Do you see the following .MAI files listed:

9FE9FA5AA07040AEBB4E4373EC3BF8E1.MAI
1AA8025A4C384CC6B796AD086D06AF13.MAI
37CB75791AA04CA08DBB42CEDE8DCFE1.MAI
by MailEnable-Ian
Fri Nov 10, 2017 2:00 am
Forum: Error Reports and Issues
Topic: Various TLS errors
Replies: 1
Views: 48

Re: Various TLS errors

Hi,

Try this link for further help: https://social.technet.microsoft.com/Forums/office/en-US/70e9dffb-289c-4f85-8839-f8845ad7fe80/a-fatal-alert-was-received-from-the-remote-endpoint-the-tls-protocol-defined-fatal-alert-code-is?forum=winserverTS
by MailEnable-Ian
Wed Nov 08, 2017 12:34 am
Forum: Error Reports and Issues
Topic: LDAP for email authorization
Replies: 1
Views: 26

Re: LDAP for email authorization

Hi, I have answered your invalid email in our support box. It would best if you can lodge a valid ticket to move forward as all our support incidences need to be logged. When you lodge the ticket please provide access to the MailEnable server via RDP or Teamviewer. Will help if you can be available ...
by MailEnable-Ian
Wed Nov 08, 2017 12:28 am
Forum: Error Reports and Issues
Topic: IMAPS.exe blocking on access to activity lockfile
Replies: 4
Views: 55

Re: IMAPS.exe blocking on access to activity lockfile

Hi, 1. Are you aware of and working on this issue of IMAP service instability? There are no current IMAP service instability problems. In order for us to diagnose the problems in more detail it would be best to lodge a support ticket and provide RDP login details or a Teamviewer session to the serve...
by MailEnable-Ian
Wed Nov 08, 2017 12:22 am
Forum: MailEnable Enterprise Edition
Topic: Block mail from specific IP addresses
Replies: 1
Views: 28

Re: Block mail from specific IP addresses

Hi,

In the screenshot you have set the "Access Control" list to "Denied access" except the IP's in the list which are granted access. You need to set the option to "Granted access" and add the IP's you want to deny under that list.